Available Jobs

5 Job matching search criteria
31-May 2019
Senior Executive, Customer Relation
ACE AUTOS (Pvt.) Ltd. ,   Vacancies [ 2 ]  Salary Negotiable
Posted on: 23 May 2019 Thursday 09:23 AM
Bachelor of Business Administration (BBA) BRAC University,East West University,American International University Bangladesh,Independent University, Bangladesh students will get preference

  • Maintain office documentation and take direct role in office administration
  • Organize internal and external meetings regarding customer service
  • Assist in preparing brochure, banners, press Release, contact sponsors, personal visit, MOU, corporate offer, monthly reports, event management
  • Collect necessary information and promptly report office activities directly to MD
  • Any special operation assigned by MD
  • Attend guest and clients, follow-up of complaints and requirements
  • Compose and Data Entry
  • Send or receive fax / email/ letters: service reminder notice, etc
  • Corporate Communication: willing to visit other organization (if necessary)
  • Implement existing and new initiatives in business communications and customer relations
  • Maintain registers: mail, mobile, meeting minutes etc.
  • Maintain business relations with media, vendors and sponsors
  • Interior & exterior decoration of office space
  • Respond to media inquiries, arrange interviews for the organization.
  • Maintain records of media coverage and collate analytics and metrics.
Job Context
    To assist in promotional and administrative tasks of the organization which will pursue customers in selecting and purchasing Haval as the preferred model of SUV.

Additional Requirements
  • Experience Level: < 2 Years
  • Educational Qualification: BBA
  • Salary: - - -

25-May 2019
Customer Service Representative
Digicon Technologies Ltd. ,   Vacancies [ 100 ]
Posted on: 23 May 2019 Thursday 09:29 AM
Must be graduated from any reputed University / Institutions. Diploma completed candidates are also encourage to apply.

  • Need to handle incoming calls to the prospective customers pertaining to the Client\'s business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client\'s problem.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: Minimum - 9,500.00, Maximum - 9,500.00 BDT Per Month

27-May 2019
Professional Customer Service, SEIP Training Program
Digicon Technologies Ltd. ,   Vacancies [ 100 ]  Salary Negotiable
Posted on: 23 May 2019 Thursday 09:33 AM
Must be Graduated/ Diploma from any government approved university/ institutions. Must have Graduation/ Diploma completion Certificate. Mark-sheet & No appeared educational documents are acceptable.

  • Professional Customer Service (Effective Communication Skill, Sales Skill, and Psychometric, Overview of BPO and Contact Center, Geographical Overview etc).
  • Professional Back Office Services (Basic Computer, Office Application, Marketing, Job readiness, Career development Workshop,Corporate Grooming session etc.)
  • The training will be a part of your Skill Improvement and Career Development Process.
  • Extensive Training Courses for Customer Service and Back Office for Fresh Graduates.
  • Participate regular basis on training sessions (Both theoretical & Practical).
  • Training Duration: 2.5 months. (200Hours to 220Hours)
  • Total Number of Classes: 55 class for SEIP training (5 Classes in a week for training) and rest of the class will be for product training.
  • Class Time: 1st slot 9:00 AM to 1:00 PM, 2nd slot 1:00 PM to 5:00 PM, 3rd slot 2:00 PM to 6:00 PM
  • Minimum attendance required at training (80%) for successful completion.
  • Gaining service knowledge through theoretical and practical hands-on sessions.
  • Attractive and value adding Professional Business Communication Course in English provided by internationally reputed training provider WSDA, New Zealand.
  • Maintain and scope with new insights and assessment from training facilitators.
  • Proving competency through different assessment programs under certified industry assessors.
  • Assessment of the trainees from industry assessors under Bangladesh Association for Call Center and Outsourcing.
  • Certification in authorization under Skills for Employment Investment Program, Ministry of Finance from Bangladesh Association of Call Center & Outsourcing.
  • After successful completion of certification exam Trainees will be offered for employment on the basis of operations requirement.
  • Career development in Service Sectors, Call Center Back office Management, IT Support, Training, Tele-marketing, Data entry, Credit collection, Online Customer Contact, etc.
Job Context
  • Digicon Technologies Ltd, a BACCO member and one of the SEIP-BACCO Training Providers is a leading outsourcing organization in Bangladesh, with an industry leading edge in the vertical of Business Process Outsourcing and IT/ITES solutions. We are providing Skill Development Training for free under SEIP Project which is jointly funded by Bangladesh Government and Asian Development Bank.
  • SEIP training location will be at Kawran Bazar & Product training location will be at Nikunja 2, Khilkhet, Dhaka.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: No preference
  • Salary: - - -

31-May 2019
Customer Service Representative
Digicon Technologies Ltd. ,   Vacancies [ 200 ]
Posted on: 23 May 2019 Thursday 09:40 AM
Must be graduated from any reputed University / Institutions.

  • Need to handle incoming calls to the prospective customers pertaining to the Client\'s business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client\'s problem.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: Minimum - 7,500.00, Maximum - 7,500.00 BDT Per Month

11-Jun 2019
Professional Customer Service, SEIP Training Program
Digicon Technologies Ltd. ,   Vacancies [ 250 ]  Salary Negotiable
Posted on: 24 May 2019 Friday 08:35 AM
Must be Graduated/ Diploma from any government approved university/ institutions. Must have Graduation/ Diploma completion Certificate. Mark-sheet & No appeared educational documents are acceptable.

  • Professional Customer Service (Effective Communication Skill, Sales Skill, and Psychometric, Overview of BPO and Contact Center, Geographical Overview etc).
  • Professional Back Office Services (Basic Computer, Office Application, Marketing, Job readiness, Career development Workshop,Corporate Grooming session etc.)
  • The training will be a part of your Skill Improvement and Career Development Process.
  • Extensive Training Courses for Customer Service and Back Office for Fresh Graduates.
  • Participate regular basis on training sessions (Both theoretical & Practical).
  • Training Duration: 2.5 months. (200Hours to 220Hours)
  • Total Number of Classes: 55 class for SEIP training (5 Classes in a week for training) and rest of the class will be for product training.
  • Class Time: 1st slot 9:00 AM to 1:00 PM, 2nd slot 1:00 PM to 5:00 PM, 3rd slot 2:00 PM to 6:00 PM
  • Minimum attendance required at training (80%) for successful completion.
  • Gaining service knowledge through theoretical and practical hands-on sessions.
  • Attractive and value adding Professional Business Communication Course in English provided by internationally reputed training provider WSDA, New Zealand.
  • Maintain and scope with new insights and assessment from training facilitators.
  • Proving competency through different assessment programs under certified industry assessors.
  • Assessment of the trainees from industry assessors under Bangladesh Association for Call Center and Outsourcing.
  • Certification in authorization under Skills for Employment Investment Program, Ministry of Finance from Bangladesh Association of Call Center & Outsourcing.
  • After successful completion of certification exam Trainees will be offered for employment on the basis of operations requirement.
  • Career development in Service Sectors, Call Center Back office Management, IT Support, Training, Tele-marketing, Data entry, Credit collection, Online Customer Contact, etc.
Job Context
  • Digicon Technologies Ltd, a BACCO member and one of the SEIP-BACCO Training Providers is a leading outsourcing organization in Bangladesh, with an industry leading edge in the vertical of Business Process Outsourcing and IT/ITES solutions. We are providing Skill Development Training for free under SEIP Project which is jointly funded by Bangladesh Government and Asian Development Bank.
  • SEIP training location will be at Kawran Bazar & Product training location will be at Nikunja 2, Khilkhet, Dhaka.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -