Available Jobs

12 Job matching search criteria
23-Feb 2019
Coordinator Call Center-Female
Marie Stopes Bangladesh (MSB) ,   Vacancies [ 2 ]  Salary Negotiable
Posted on: 15 February 2019 Friday 10:06 AM
Candidates should have Medical Assistant course from MATS from any Govt. approved institutions.

    N/A
Job Context
    • Marie Stopes Bangladesh (MSB) is a leading NGO affiliated with Marie Stopes International (MSI), UK, which supports programmes in 36 countries, providing high quality and affordable, sexual and reproductive health (SRH) services to the urban, peri-urban and rural community through innovative service delivery approaches supported by appropriate BCC interventions. MSB is committed to improving the SRH status of the poor, highly at-risk and vulnerable population in Bangladesh. MSB invites applications for Coordinator Call Center (Female) at Head Office, Dhaka location.
    • Job Location: Marie Stopes Bangladesh Head Office, Dhaka

 

 

Hard Copy

If you are passionate about making a difference in society, please download the Application Form {www.mariestopes-bd.org/apply-job} and send your application, addressing to the General Manager, HR & Administration, Marie Stopes Bangladesh, House # 6/2, Block # F, Lalmatia Housing Estate, Dhaka - 1207 by February 23, 2019. 

Marie Stopes Bangladesh (MSB) is an equal opportunity employer and don`t accept any form of influence for recruitment. 

MSB does not tolerate child abuse in any form by anyone who works for or is associate with the organisation in any capacity 
Application Deadline : February 23, 2019

Additional Requirements
  • Experience Level: < 1 Year
  • Educational Qualification: Professional
  • Salary: - - -

16-Mar 2019
Telesales Executive
Digicon Technologies Ltd. ,   Vacancies [ 25 ]
Posted on: 15 February 2019 Friday 10:08 AM
Must be Graduated/ Appeared from any reputed University / Institutions

  • Need to handle outgoing calls to the prospective customers pertaining to the Client\'s business.
  • Sale products over phone.
  • Attractively present the company\'s product/service and business proposal over phone with supporting facts and features to the customer.
  • Ability to answer questions about the products.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Handle critical customers with effective communication skill with the ability to develop a relationship.
  • Perform every call actively to share client\'s information.
  • Refer unresolved customer services to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: Minimum - 9,500.00 BDT Per Month

16-Mar 2019
Trainee, SEIP Training Program
Digicon Technologies Ltd. ,   Vacancies [ 250 ]
Posted on: 15 February 2019 Friday 10:11 AM
Must be Graduated/ Diploma from any government approved university/ institutions.

  • Professional Customer Service (Specially designed for customer Service Sectors).
  • Extensive training courses on customer service for fresh graduates.
  • Participate regular basis on training sessions (Both theoretical & Practical).
  • Training Duration: 2.5 months.
  • Total Number of Classes: 55 class for SEIP training (5 Classes in a week for training) and rest of the class will be for product training.
  • Class Time: 1st slot 9:00 AM to 1:00 PM, 2nd slot 1:00 PM to 5:00 PM, 3rd slot 2:00 PM to 6:00 PM
  • Minimum attendance required at training (80%) for successful completion.
  • Gaining service knowledge through theoretical and practical hands on sessions.
  • Maintain and scope with new insights and assessment from training facilitators.
  • Proving competency through different assessment programs under certified industry assessors.
  • Assessment of the trainees from industry assessors under Bangladesh Association for Call Center and Outsourcing.
  • Certification in authorization under Skills for Employment Investment Program,
  • Ministry of Finance from Bangladesh Association of Call Center & Outsourcing.
  • After successful completion of certification exam Trainees will be offered for employment on the basis of operations requirement.
Job Context
  • Digicon Technologies Ltd, a BACCO member and one of the SEIP-BACCO Training Providers is a leading outsourcing organization in Bangladesh, with an industry leading edge in the vertical of Business Process Outsourcing and IT/ITES solutions. We are providing Skill Development Training for free under SEIP Project which is jointly funded by Bangladesh Government and Asian Development Bank.
  • SEIP training location will be at Kawran Bazar & Product training location will be at Nikunja 2, Khilkhet, Dhaka.

 

 

 

Walk in Interview 
Interview Time: 10.30 AM
Day: Saturday to Thursday.
Except Friday and Any Government Holiday.
Please bring your updated CV (2 copy), photocopy of NID & printed copy of this circular along with you.
Interview Location: ( 4th Floor) Rajuk Trade Center,Nikunja - 2, Khilkhet, Dhaka.

*Photograph must be enclosed with the resume.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

05-Mar 2019
Customer Service Representative
Digicon Technologies Ltd. ,   Vacancies [ 150 ]
Posted on: 15 February 2019 Friday 10:13 AM
Must be graduated from any reputed University / Institutions. Diploma completed candidates are also encourage to apply.

  • Need to handle incoming calls to the prospective customers pertaining to the Client\'s business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client\'s problem.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

 

 

 

Walk in Interview 
Interview Time: 9.30 AM 
Day: Saturday to Thursday. 
Except Friday and Any Government Holiday. 
Please bring your updated CV, photocopy of NID & printed copy of this circular along with you. 
Interview Location: (4thFloor) Rajuk Trade Center,Nikunja 2, Khilkhet,Dhaka.

*Photograph must be enclosed with the resume.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: Minimum - 9,500.00, Maximum - 11,000.00 BDT Per Month

21-Feb 2019
Executive, Customer Service
Global Brand Pvt. Ltd. ,   Vacancies [ 10 ]  Salary Negotiable
Posted on: 23 January 2019 Wednesday 12:29 PM
Bachelor degree in any discipline

  • Attending customer over phone.
  • Receive & note customers query and complain.
  • Provide correct information over the phone.
  • Prepare service report.
  • E-Mail Corresponding with clients and Head office.
  • Support to RMA service team in internal & external activities
  • Keep related documentation.
Job Context
    Customer Service Executives handle phone, internet and face to face interactions with customers. They are responsible for managing clients` adjustments, claims, quotations, and process customer orders. They might network with all groups and departments involved in customer orders, processing and support.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

27-Feb 2019
Senior Officer, Customer Service-E-Commerce
Aarong ,   Vacancies [ 1 ]  Salary Negotiable
Posted on: 30 January 2019 Wednesday 09:56 AM
Graduate/ Post Graduate in Marketing & Operations or ina closely related subject from any reputed university. 3rd division/class/CGPA below 2.0 in other academic examinations will not be considered.

  • Obsessed with customer service and problem solving skills.
  • Effective handling of Inbound and outbound calls to customers.
  • Resolve customer queries and take appropriate measures.
  • Regular follow up with outbound logistics to ensure doorstep delivery and provide confirmation to customer.
  • Communicate with internal and external stakeholders to resolve any order or payment related issues.
  • Provide support to the customer through product knowledge as well as product search in the website.
  • Regular interaction with Marketing and CRM for current offers and promotions and maintain database of customers
  • Systematically working on customer feedback with the internal team.

Additional Requirements
  • Experience Level: < 1 Year
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

28-Feb 2019
Executive/ Sr. Executive - Customer Relation (Female)
Dream Touch Architects ltd. ,   Vacancies [ 2 ]  Salary Negotiable
Posted on: 30 January 2019 Wednesday 09:59 AM
Bachelor of Arts (BA)

  • Excellent communication skills with strong sense of responsibilities.
  • Self-motivated and able to work under pressure in a fast-paced working environment.
  • Must have experience on MS word applications, Excel and E-mailing
  • Be responsible, Loyal, proactive and result oriented.
  • Ability to handle customer\'s queries.
  • Follow up the customer\'s complain.
  • Identify the customer\'s need.
  • Ready to outdoor client visit.
  • Ability to mature sale and perfectly sales closing process.

Additional Requirements
  • Experience Level: < 1 Year
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

25-Feb 2019
Team Leader, Customer Support
Triangle Services Limited ,   Vacancies [ 1 ]  Salary Negotiable
Posted on: 30 January 2019 Wednesday 10:06 AM
Bachelor of Science (BSc) Knowledge of Customer Service Principles and Relevant Computer Applications.

  • Lead the Customer Support Team to provide effective Technical Support to the Customers.
  • Ability to work effectively with a Team under the supervision and instruction of the Head of Department.
  • Follow-up Trouble Tickets, identify customers\' needs, clarify information, Resolve Customer Complaints and co-ordinate related departments for quick resolution to the Customer\'s Problem.
  • Manage customer’s end Email, SMTP, FTP or any Linux/Windows based server.
  • Manage Customers\' Accounts, Roster duty, support Log and Forms.
  • Attending customers complaints and queries through phone calls, emails.
  • Configure, Troubleshoot and Maintenance of Customer Premises devices like (Linux/Windows server, Wifi Router, Mikrotik Router, L2/L3 Switch, Firewall, Wireless products etc.).
  • To solve various Networks, software and Internet related problems.

Additional Requirements
  • Experience Level: < 3 Years
  • Educational Qualification: B.S.C.
  • Salary: - - -

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